Service

Customer Satisfaction

Customer satisfaction is our number one business priority. And all of our processes and management systems are focused on achieving the timely delivery of error-free products and services.

To ensure we stay focused on doing just that we undertake internal audits and customer satisfaction surveys twice yearly, just to see what we're doing right, and what we could be doing better. We're proud to say that our average approval rating from you our customers is in excess of 96%

As Investors In People, we're continually developing and training our staff so that they operate to ever higher standards.

Dedicated Customer Service Centre

Our dedicated Customer Service Centre means that your day-to-day requirements can be dealt with quickly and efficiently, with a national network of Area Business Managers available for face to face meetings to help you with strategic issues, more complex matters and business opportunities.

With a range of waste and recycling containers that's second to none, and a bespoke design service, you can have just the waste bin to meet your needs. And with our significant manufacturing capacity, we've the flexibility to meet your order, whether you want a single Clinical Waste bin or one thousand Continental foot operated containers all will be delivered by ourselves to where you need them.

We offer that market-leading level of service whether you are large or small, in the UK or abroad. And it is this commitment to service, matched with the build quality of our recycling and waste containers, that has led our customers to buy over 1.4 million units, confident of their performance and the back up they will receive.