Technical Support

Thanks to the world-leading expertise of our Design, Development & Technical Team we are able to offer customers a level of technical support that is unrivalled in the waste and recycling industry.

Led by our Technical Manager Mark Roberts, who helped develop many of the waste and recycling container standards such as the EN 840 testing standard and the EN 1501-5 lift integration standard. Our design and test engineers have a wealth of experience advising both the public and commercial waste sectors.

The team is based at the Taylor Test Centre, a unique R&D facility at our Oak Park Headquarters containing the UK's only EN840 testing equipment, where we can assess any waste and recycling container's capabilities and its compliance with relevant regulations.

It's here that we designed the award winning range of metal Continental bins and continue to develop bespoke Trade waste containers using 3D software and pre-production prototyping for both our UK and international customers.

If required, our Technical, Onsite and HSQE teams are all available for site visits to offer more complicated or detailed support and advice.

On a day-to-day basis, our Customer Service Advisors are able to provide telephone support on specific commercial waste issues and as required.